Cancellation Policy

Goodjob Movers value mutually trustful and ethical relationship. For many years we did not charge reservation deposit, and simply required a common courtesy on the customers’ behalf to give us advanced notice of cancellation or re-scheduling. Unfortunately, in the past several months we have experienced a sharp rise in the last minute cancellations and even “no-shows”. Goodjob Movers are not different from many other small businesses in California, and has certain expenses associated with last-minute cancellations. Lost opportunities, paid wages, fuel and vehicles amortization - are all examples of the losses that we experience when customers chose not to move in the last minute or don’t open the door upon arrival. Unfortunately, after analyzing our losses we came to the conclusion that we cannot continue absorbing these expenses, and created a Refundable Reservation Deposit to ensure that we are protected against these losses. Please carefully review our Reservation Deposit, Cancellation, Re-Scheduling and “No-show” policies below to familiarize yourself with it:

Reservation Deposit – Is required for each move. After a reservation request is received, our agent will e-mail you a deposit invoice to submit a one-time payment in order to secure your moving date. Deposit amount will depend on the complexity of move, and the number of movers ordered. Deposits are fully refundable, as long as cancellation notice is submitted in writing 72 hours before the actual move.

Cancellations – In order to receive a full refund of you reservation deposit please submit a cancellation request in writing by using our simple electronic contact form at least 72 hours before the actual moving date.

Re-Scheduling – We strive to provide flexibility to our customers. Re-scheduling requests are honored only after a telephone conversation with our agents at least 72 hours before the move, and subject to crew availability and pricing changes.

“No Show” and Last Minute Cancellation Policy – Once you submit the moving reservation you expect the professional movers to be on time to move you. Once we collect the reservation deposit, we commit our movers to serve you and expect the customers to meet them. In the event our movers are not met at your doorsteps, or you decide to cancel last minute due to any circumstances not related to us, the amount of minimally required 3 hours of service time will be billed to your credit card.

Late Notice Cancellations - Moves that are canceled by customer after 6PM a day prior to the move are subject to a minimum of 3 hours service charge. Our office staff works until 6PM, and re-open at 8AM next morning. Therefore we cannot change the schedule of moving crews that are dispatched to the parking at 7AM.

2,746

Moves a Year

117

Gun Safes Moved

16,476

Happy Customers

42

Employees

What makes us different from other movers in Santa Clarita?

We adhere to the simple principles of service excellence, accountability and responsibility to amaze each of our client.

affordable movers
Transparent Rates

Our competitive hourly rates are disclosed in advanced and no further hidden fees are added unlike many other companies.

professional movers
Experienced Movers

Each member of our moving crew is efficient and professionally-trained, with a dedication to safety, integrity, and excellent customer service.

reliable movers
Dependable Service

We are committed to every single one of our clients, and you can be confident that we will arrive on time once you schedule a move.

licensed movers
Licensed Movers

Rest assured that your household items will be handled by licensed and insured moving company. Safety is our #1 Goal.

local movers
Local Movers

We are family operated moving company with roots in Santa Clarita, and try to employ local people to support our community.

friendly movers
Attentive Office

Our excellent office team is available to answer any questions or issues you may have concerning your upcoming move.

Call us at (661) 568-6999 or use the online form to get a quote

What's included in our rates?

We include almost everything necessary for a safe and efficient move, less packing materials such as boxes.

moving truck
Moving Truck

We operate 26 foot and 20 foot trucks, all of which have liftgates

Skilled movers
Skilled Movers

Your designated team will work diligently to guarantee a smooth move

Moving Dollies
Moving Equipment

Dollies, straps, hand trucks, and speedpacks: we have it all

moving blankets
Moving Blankets

You'll receive 30-50 heavy duty blankets to cushion your belongings

free plastic wrap
Shrink Wrap

Wrapping tape and plastic shrink wrap aren't included in the price

wardrobe boxes
Wardrobe Boxes

Every move comes with 4-8 wardrobe crates included with the price

Tools
Power Tools

IKEA furniture disassembly is simple with the proper hand tools.

fuel
Fuel and Miliage

We don't charge a fee for the fuel or mileage like other companies

moving insurance
Basic Insurance

Every order comes with a basic insurance policy

What Our Customers Say About Us

We will work hard to achieve 100% customer satisfaction score!

Our Location

Goodjob Movers

25101 The Old Rd #262,

Stevenson Ranch, CA 91381

Quick Contacts

Phone: (661) 568-6999

Fax: (661) 568-6990

support@goodjobmovers.com

Office Hours

Mon-Fri: 8AM - 6:00PM

Saturday: 8AM - 5:00PM

Sunday: 8AM - 5:00PM

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